BJ Roofing
Russell, Spokane, WA

BJ Roofing Reviews

4.2 stars based on 6 reviews

Featured Comments:

• C

  Chris Carpenter

  1.0

  It saddens me deeply to have to share my great disappointment with Bradley Hemenway of BJ ROOFING in the greater Spokane/Spokane Valley area. I initially contacted him in early October 2021 about obtaining a roofing repair quote after receiving his firm’s name via referral. He made it crystal clear that he no longer accepts “new” clients, but only referral work and that as such, he would arrange a time to look at the roof in Spokane Valley on 19 October 2021. Hemenway arrived promptly and completed the inspection and was thorough, complete, polite and very professional. We were tremendously grateful, not to mention relieved to have found him for this job. He mentioned that, at the moment, his firm was on the busier side, but that they should be able to get to the repair early November. He asked that we continue to follow-up with him directly via phone if we didn’t hear anything regarding scheduling the repair. By November 15, we never heard anything. I sent a message to him and Brad called to tell me they were prioritizing new customers with weather-related emergencies and that I should call back if I didn’t hear back in a week or so if I didn’t hear anything. By December 9th, WELL past the allotted time, we still heard NOTHING from Brad or his team and I reached out again. This time he said: “Next week we will be going full force on the repairs. I will keep in touch. If you have not heard from me end of next week, please reach out.” By December 17th, we still hadn’t heard anything, so I reached out again. We never received a response until January 4th. Granted, we’re amidst the Christmas and New Year’s Holiday now… but this is just ridiculous, unprofessional and highly disappointing. Especially considering that as evidenced by other posted reviews, Hemenway has obtained NEW repair customers who called him for repair work after we did AND executed their repair work before we’ve even been scheduled.

• B

  Brad Christ

  5.0

  Had a roof vent blow off. Called on a Sunday, got a call back, and scheduled service for Monday. They showed up on time, quickly competed the repair, and charged us fairly. Very impressed with their service!

• A

  Allen Todalen

  5.0

  Great company to work with. Quality workmanship and price was right. Very pleased overall. Brad stands behind his work!!! I would definitely use BJ Roofing in the future.

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